Information Technology Management and Administration (S-701)

Information Technology Management directs projects, planning and business management for the division. The management team oversees day-to-day operations and provides guidance to all operating units. They work closely with university and state officials to provide effective technology services and ensure that requirements set forth by the state are continually met.

Administrative Applications (S-800)

Computing, Telecommunications, and Video Network Infrastructure Services (S-700)

The Computing, Telecommunications, and Video Network Infrastructure Services conducts hardware installation, repair, replacement, connection, monitoring, and training services for the university's computer and telephony equipment. It also supports and maintains the university’s video network infrastructure.

Technical Services (S-700)

Technical Services is responsible for the management, operation and security of the university's enterprise servers (NT, Unix and VMS) and the network infrastructure. The Technical Services group ensures a reliable and efficient computing environment for on and off-campus faculty, staff and students by collaborating with other Information Technology units.

The Technology Teaching and Learning Center (A-700)

The Technology Teaching and Learning Center (TTLC) houses the Instructional Technology and Multimedia/ITV Services groups. It offers a wide range of services in a well-equipped and comfortable environment including: consulting on the design, development, and revision of educational materials; full-service video production and editing; technical support; access to development tools and reference materials; training workshops and seminars; a showcase for product demonstrations and evaluations; and Instructional Technology Grants to support faculty projects. This group also facilitates the activities of the Instructional Technology Services (ITS) user group.

Instructional Technology (A-700)

Instructional Technology supports the faculty and staff in their efforts to successfully use and understand the many new technology tools and strategies at their command. They assist faculty in the development and implementation of interactive technologies, which increases the effectiveness of their pedagogy and also support, administrative reengineering efforts.

Multimedia/ITV Services (A-700)

Multimedia/ITV Services provides instructional support services for the faculty, students and administration. Its prime responsibilities include supervision and coordination of university distance learning television courses, audio, video and multimedia production, audio visual equipment scheduling and circulation, operation of university presentation facilities and campus photography. The department’s creative production services are also used to support the Office of the President in implementing marketing, recruitment and university outreach activities.

User Support Services (S-700)

User Support Services is responsible for providing technical support, and help desk services for faculty, staff and students. This group is also responsible for making sure that university faculty and staff members have up-to-date PCs with standard software applications by implementing an on-going program of maintenance and scheduled replacement of computer hardware and software.

Academic Computing Lab (S-800)

The Academic Computing Lab provides computer systems and support to all students, faculty, staff and alumni of UH-Downtown. The primary function of the lab is to provide computing resources and user support for instructional and research activities.